ESPRIT DE LUXE

25 years experience on Luxury retail and hospitality markets

Our philosophy

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Our expertise

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Luxury Retail

Recognized expertise in luxury culture, Retail and hospitality, Communication skills, Emotionnal intelligence.

Luxury Hospitality

Luxury retail, Hospitality, F&B, Training and Assessment

Intercultural knowledge

Asian culture(s), Middle East culture(s), East Europe culture(s), Western culture(s)

International presence

Middle East, Asia Pacific (China, Indonesia, Japan, South Korea), USA, Russia and CIS, Europe

Key competence

Luxury service, NLP techniques, Techniques of communication, Emotionnal intelligence.

Our made to measure offer

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Training and learning strategies

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Based on our 20 years expertise in training,

we will advise you on the best training strategy considering your internal and external resources

Mystery visit / Mystery guest and internat audits

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We will create for you assessment forms

related to your own concept and training programmes levels. We will conduct for you Assessment campains

Sales and management trainings and coaching sessions

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We will implement for you

online and face to face trainings and coaching sessions based on personalised contents

Personalised training online-LMS platforms creation

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We will assist you in creating

consistent corporate “intranet” LMS platform, based on presentation of your company and complete personalised sales and management training package.

Our online trainings

A wide range of modern and concrete courses to help your teams perform Luxury markets specificities.

PARAMETERS OF LUXURY ENVIRONMENT

TECHNIQUES OF COMMUNICATION

CLIENT
PROFILE

INTERCULTURAL KNOWLEDGE

FASHION FOR WOMEN

FASHION FOR MEN

LUXURY SHOES

LUXURY HANDBAGS

COSMETICS & PERFUMES

LUXURY JEWELRY

LUXURY HOROLOGY

LUXURY HOSPITALITY

TELL US MORE ABOUT YOU

Our teams will create tailor-made training strategies and e-learning platforms.

Our clients

for luxury training and coaching programs.

Should you need further information, please contact us for a meeting or online conference...Please contact us: